FAQs

General

All of our products are listed in inches.

Once on the checkout page, you may enter your gift card code in the box where it says "Discount Code".

Products

Our Canvases and Framed Canvases come with a sawtooth hanger. The number of sawtooth hangers included will depend on the size of the canvas.

Unfortunately, we do not sell digital copies of our art.

Yes, you can put the art there but just make sure it doesn't come in direct contact with water or exposed to sunlight.

Our canvases are printed with UL-certified Greenguard inks, and have a special coating that resists water, yellowing, and fading. However, they are not weatherproof. We do not recommend hanging them outdoors.

Unfortunately, we do not accept any custom orders right now.

While the colors displayed on your monitor may closely match the printed output, achieving a perfect match cannot be guaranteed. To enhance accuracy, we suggest utilizing soft-proofing with Adobe RGB 1998 to align your visual representation closely with our output.

Our canvases are created through digital printing using inkjet printers. We use archival-quality inks and artist-grade canvases, we ensure longevity and high-quality output. Additionally, each canvas is coated with a UV protectant to safeguard against fading and yellowing.

Accounts

You can create an account by filling out the form here. You'll be able to favorite a product, view your order history and track your order.

If you need to update any of your information, then please contact us here.

To reset your password, please go to the login page here. You'll see a link above the password field "Forgot Password". Please click that and follow the instructions.

Orders & Shipping

You may track your order by visiting the page here.

We work hard to get your order ready to go within 1-3 business days! If you need to make any changes before it ships out, just contact us here. Once it's printed and /or shipped, we won't be able to make any changes.

We don't do custom sizes right now. But, if you are thinking of placing a bulk order we can do that. You can drop your query here.

Our items are made to order and hand-assembled - we fulfill orders within 2-4 business days. Once it ships out, it will be delivered within 4-7 business days.

We send the tracking information to the registered email address once the order has been shipped.

Returns & Refunds

You may read detailed info about returns & refunds here.

Partnerships

We are very selective about what we sell on our website. If you think we'll love your art then please don't hesitate to reach out to us here. We'll let you know if we are interested in a partnership and guide you through the next process.

  • Trade Pricing or Discounts: While we extend our services to all trade members, it's important to note that we operate as a retailer rather than a wholesaler. Our pricing structure reflects several factors including our efficient lead times, domestic production capabilities, premium substrate quality, etc.

    For businesses looking to purchase over twenty canvases, we are pleased to offer assistance with your purchase. Kindly contact us here regarding your order submission and pricing. When reaching out, please provide details such as canvas size, desired quantity, and delivery time.
  • Online Retailers: If you're interested in drop-shipping our products on your website, please reach out to us here so we can discuss our potential partnership.
    However, please not that we do not allow online retailer to sell our products on any third-party website or marketplace.